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Ten years ago, Computer Sciences Corporation's James Champy
co-authored the New York Times best seller, Reengineering
the Corporation, that set the world alight with 2,300,000
copies in print. But that was last decade. Ten years on, Computer
Sciences Corporation's Howard Smith, has co-authored the book
that reinvents reengineering and sets the business agenda
for the decade ahead.
Don't bridge the business-IT divide: Obliterate it! This
book provides the first authoritative analysis of how Business
Process Management (BPM) changes everything in business and
what it portends. While the vision of process management is
not new, existing reengineering theories and systems have
not been able to cope with the reality of business processesuntil
now. In this book, Smith and internationally acclaimed co-author,
Peter Fingar, herald a breakthrough in process thinking and
technologies that utterly transforms today's information systems
and reduces the lag between management intent and execution.
How important is this to business? Here's a line from GE's
current annual report: "[process] digitization represents
a revolution that may be the greatest opportunity for growth
that our company has ever seen."
By placing business processes on center stage, corporations
can gain the capabilities they need to innovate, reenergize
performance and deliver the value todays markets demand.
A process-managed enterprise makes agile course corrections,
embeds six sigma quality and reduces cumulative costs across
the value chain. It pursues strategic initiatives with confidence,
including mergers, consolidation, alliances, acquisitions,
outsourcing and global expansion. Process management is the
only way to achieve these objectives with transparency, management
control and accountability.
During the reengineering wave of the 1990s, management prophets'
books full of stories about other companies were all you had
to guide the transformation of your business. Although their
underlying theories were based on age-old common sense and
general systems theory proposed fifty years earlier, they
offered no path to execution. By contrast, the process-managed
enterprise grasps control of internal processes and communicates
with a universal process language that enables partners to
execute on shared vision to understand each others
operations in detail, jointly design processes and manage
the entire lifecycle of their business improvement initiatives.
Process management is not another form of automation, a new
killer-app or a fashionable new management theory. Process
management discovers what you do and then manages the lifecycle
of improvement and optimization, in a way that translates
directly to operation. Whether you wish to adopt industry
best practices for efficiency or pursue competitive differentiation,
you will need process management. Based on a solid mathematical
foundation, the BPM breakthrough is for business people. Designed
top down in accordance with a companys strategy, business
processes can now be unhindered by the constraints of existing
IT systems.
You will find this brave new world inside the pages of Business
Process Management: The Third Wave. Short on stories and long
on insight and practical information, this book will help
you write your own story of success. The book provides the
first authoritative analysis of how BPM changes everything
in business - and what it portends. Welcome to the company
of the future, the fully digitized corporation, the process-managed
enterprise. Welcome to the next fifty years of IT.
!["All [is] changed, changed utterly" - W.B Yeats](images/quote_utterly.gif)
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