Media Contact & Speaking Inquiries

Ms. Scottie Jacob
Meghan-Kiffer Press www.mkpress.com
813.251-5531 sjacob@mkpress.com

Corey Olfert
Fleishman-Hillard, for CSC
213.489.8253

Preview Copies

Book Galley Letter regarding Preview copies (PDF)
(for Pre-Publication and Post-Publication Reviews/Excerpts)

Book cover images

BPM3 Cover Image JPEG (66K)

BPM3 Cover Image TIFF (824K)

Author photographs

Smith & Fingar (low res)

Press Releases

Computer Sciences Corporation

Meghan-Kiffer Press

Business Process Management Initiative (BPMI.org)

Articles

Computer Sciences Corporation

Optimize Magazine

Darwin Magazine

Pre-Publication Reviews

"Business Process Management: The Third Wave is a serious, well researched and ultimately convincing book by two authors who are working at the heart, and at the top, of the software and services business... there is no doubting that this is a genuinely important book."
-- Andy Lawrence, Editorial Director, Infoconomy
          -- To read the full review click here

"The third wave of BPM is definitely a contender for the next big thing. This is BPM that is so simple that it doesn't need a manual and provides instant gratification and ROI."
-- Moses Ma, Partner, Next Generation Ventures, Senior Editor, The-Pitch.com

"As a point on the evolutionary scale of [process] development it is both a significant and authoritative evaluation of where we are now, the reasons why BPR never lived up to our expectations, and then without demeaning or undermining the pioneering work of Hammer/Champy and Harrington it sets the scene for how to achieve complete process management success... Without resorting to apple pie and motherhood sentiments it links the people, with the process and the enabling technology... the biggest thing to hit the process scene since 1993. If you have a vested interest in your organisations success you need to read and understand this work. I promise you that you will never look at processes in the same way again... Does the book live up to the promise offered by the publishers "Ten years on, Computer Sciences Corporation's Howard Smith, has co-authored the book that reinvents reengineering and sets the business agenda for the decade ahead? Read on and discover the reasons why this may just be true."
-- Steve Towers, Chairman, Business Process Management Group (www.bpmg.org)
           -- To read the full review click here

"Managers who talk of the divide between IT and business may be describing reality in their organizations today. It doesn't have to be this way. And it certainly won't be this way tomorrow. With the greater reliance on IT for the successful execution of business processes, from accounting to the supply chain, the only divide in the future will be between those companies that survived and those that didn't exploit business process management (BPM). This book explains the what, how, and why of BPM. It is therefore essential reading for any manager who wishes to work in the future."
-- Tony M. Brown, editor-in-chief, eAI Journal.

"The technology industry is on a never-ending quest to discover The Next Big Thing, and for many, the third wave of BPM just might be it. This time business appears to be in agreement, but there is still a raging debate over how best to make the switch to the "process-managed enterprise." The new book is intended to help business executives at all levels understand what is genuinely new in BPM, to cut through the confusion as everyone clusters around the term and so that companies can make informed decisions."
-- csc.com
           -- To read the complete article click here

"Despite the surrounding confusion and hype, BPM is now recognized as the pragmatic path to agility as companies adapt to the current business landscape ... This book provides the accurate and in-depth information that business leaders require to successfully implement BPM projects today."
-- Ismael Ghalimi, chair BPMI.org and CSO Intalio Inc
           -- Press release BPMI.org endorses BPM3